Reviews
The furnace was installed was excellent. I am totally disappointed with the office staff I rate with 1 star. I was advised that the manufacturer of my furnace may be offering an extended warranty and they would get back to me. as they were having a meeting with the manufacturer but no callback. When I called after awhile pastI was advised that they are sorry they were really busy. Never heard from them. Called again after time passing allowing them time to return my call again. Told again they would call manufacturer and get back to me and of course they did not. Finally since I am getting it financed I called because I wanted the extended warranty included. So since the install was finished I called and got the same response that they will call the manufacturer and get back to me and of course no callback. I was strung along on this issue. Why not tell me if the manufacturer is not going to offer an extended warranty if that is the case. Just advise either way instead of stringing me along and having me call them. I still don't know if they are offering an extended warranty but I am done calling them. The office manager Kim has provided horrible customer service. I hate to write this review because the owner Frank is terrific and so is the install staff.
I have used Atlantic Air Systems approximately 5 times. I have been impressed with the fast response in scheduling and their reliability. I'm a happy customer!
I have used Atlantic Air Systems approximately 5 times. I have been impressed with the fast response in scheduling and their reliability. I'm a happy customer!
I actually used them for my tankless hot water heater. While it's typically handled by plumbers, they were listed with my tankless hot water heater company (Rennai) as a service provider. I wasn't able to get my normal plumber out so I had called them and they were great. They seemed knowledable, got my unit working, and they were reasonably priced. Would definitely recommend them.
The highest quality of work and professionalism along with very competitive pricing.
I found Atlantic Air to be extremely knowledgeable and professional in my dealings with them. They installed a new HVAC system with a humidifier, and the system is way better than our original. I highly recommend them.
Everyone at Atlantic Air systems has been more than helpful. From the owner to the office to the techs on the job, all are friendly and knowledgeable. I highly recommend them.
With ease Atlantic Air systems technicians fix the complicated problem that many technicians have failed in the past
I have used Atlantic Air for two different jobs at two different homes and both experiences have been amazing.
From the proposal process, to the coordination, final install, and the follow up.
The entire team is professional and very customer service focused. The pricing is the best around. And the workmanship execptional.
The staff at Atlantic Air Systems - Pat, Frank, Kim and all the installers were professional, knowledgeable and efficient. I have to add that Pat, Frank and Kim were concerned for my specific needs and passed this on to the other staff members. I have been telling my family, friends and neighbors about their quality workmanship.
