Reviews
When my mom’s AC went out in August she received a quote I thought seemed a bit excessive. I live out of state so I decided to call around for some other quotes. I found Atlantic Air Systems and could not be more grateful! Kim in the office was just fantastic and really helpful! We got Mom’s AC fixed the next day for less than half of the original quote. I’m so appreciative for the work, service and honesty Atlantic Air Systems provided! Highly recommend!
There's a reason this company gets 5 STARS, THEY ARE AWESOME!! My first contact with Atlantic Air Systems was with Kim who manages the office. She was very pleasant, professional and enjoys what she does. She scheduled an appointment with Frank the owner for an AC replacement estimate. Frank was very professional and knowledgeable. He told me what I needed and gave me 2 estimates to choose from. I feel like the price given was fair and as another customer said nothing hidden. I was then scheduled to have the new AC installed within a few weeks. Kurt and Adam arrived in the am and worked the rest of the day to finish the job. Again as with Kim and Frank they were very pleasant, professional and knew what they were doing. They were organized and cleaned up after themselves. All Franks staff have nothing but good things to say about him and his company. They enjoy working for him. HAPPY STAFF.. HAPPY CUSTOMERS...HAPPY BUSINESS.. The Stars reflect that.
Good Job Frank !
It was a pleasure doing business with you and your staff. Thank you for a great job. VERY HAPPY.
If you are looking for a reliable and honest company, look no further. Atlantic Air Systems was extremely pleasant to deal with. They gave their honest opinions and saved me from spending money that wasn't necessary. I will continue to use them for all my HVAC needs. They are truly the best.
The furnace was installed was excellent. I am totally disappointed with the office staff I rate with 1 star. I was advised that the manufacturer of my furnace may be offering an extended warranty and they would get back to me. as they were having a meeting with the manufacturer but no callback. When I called after awhile pastI was advised that they are sorry they were really busy. Never heard from them. Called again after time passing allowing them time to return my call again. Told again they would call manufacturer and get back to me and of course they did not. Finally since I am getting it financed I called because I wanted the extended warranty included. So since the install was finished I called and got the same response that they will call the manufacturer and get back to me and of course no callback. I was strung along on this issue. Why not tell me if the manufacturer is not going to offer an extended warranty if that is the case. Just advise either way instead of stringing me along and having me call them. I still don't know if they are offering an extended warranty but I am done calling them. The office manager Kim has provided horrible customer service. I hate to write this review because the owner Frank is terrific and so is the install staff.
I have used Atlantic Air Systems approximately 5 times. I have been impressed with the fast response in scheduling and their reliability. I'm a happy customer!
I have used Atlantic Air Systems approximately 5 times. I have been impressed with the fast response in scheduling and their reliability. I'm a happy customer!
I actually used them for my tankless hot water heater. While it's typically handled by plumbers, they were listed with my tankless hot water heater company (Rennai) as a service provider. I wasn't able to get my normal plumber out so I had called them and they were great. They seemed knowledable, got my unit working, and they were reasonably priced. Would definitely recommend them.
The highest quality of work and professionalism along with very competitive pricing.
I found Atlantic Air to be extremely knowledgeable and professional in my dealings with them. They installed a new HVAC system with a humidifier, and the system is way better than our original. I highly recommend them.
Everyone at Atlantic Air systems has been more than helpful. From the owner to the office to the techs on the job, all are friendly and knowledgeable. I highly recommend them.
